THE PROCESS · KSMO + KCOS
How we work
Eight steps from first call to return to service. You can see every one of them, and step 06 is yours.
First call to flyaway
WHAT YOU GET AT EVERY STEP →
- 01 REPLY IN 1 BUSINESS DAY
Tell us about your aircraft
Make, model, squawks and where you fly from. Form or phone, either works.
- 02 RETURN DATE
A slot you can plan around
We book the work when we can actually start it. Your aircraft doesn’t sit in the corner of the hangar.
- 03 CONFIRMED SQUAWK LIST
Check-in
We walk the squawk list with you at drop-off so nothing gets lost in translation.
- 04 STATUS UPDATES
Inspection
The airplane gets opened up, and we keep you posted from day one. The owner portal will carry live status here soon.
- 05 PHOTOS · OPTIONS · COST
Findings, with evidence
Every finding comes with photos, repair options and the cost of each.
- 06 YOUR CALL
You approve the work
We walk you through the findings and get your go-ahead before wrenches turn.
- 07 LIVE UPDATES
The work
Prompt, transparent updates by text and email at every step, with live portal status on the way.
- 08 INVOICE + LOGBOOKS
Return to service
Logbooks signed, and an itemized invoice with no surprises in it.
Where the discipline comes from
Greg was an Army test pilot. Tom ran fast-attack submarines for the Navy. Both trades run on checklists, documentation and zero surprises, and so does this shop. The process above isn’t marketing. It’s how we were trained.
VETERAN-OWNED · SDVOSB CERTIFIED · MORE ON THE ABOUT PAGE →